General Manager, Director

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<b>Our Mission and Opportunity</b><br><br>Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel's vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.<br><br><b>Our Team</b><br><br>Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others. <br><br><b>Who You Are</b><br><br>We are hiring a Director-level General Manager to drive company-level outcomes through ownership of high-priority business initiatives. This role requires a seasoned generalist with the ability to operate independently, lead through ambiguity, and partner with the executive team to deliver results. This leader will identify and maximize revenue growth opportunities, streamline cross-functional operations, and execute at fast-pace to unlock value across the business and for our customers.<br><br><strong>What You'll Do</strong><br><ul><ul><li>Lead high-impact, cross-functional initiatives with company-level visibility</li><li>Drive business growth by identifying and executing new revenue opportunities</li><li>Navigate and bring structure to ambiguous, complex business problems</li><li>Serve as a strategic partner to senior leadership, driving alignment and accountability</li><li>Optimize systems and workflows to increase operational efficiency and scalability</li></ul></ul><br><br><strong>What You've Done</strong><br><ul><ul><li>Successfully led complex, cross-functional initiatives that delivered measurable business outcomes (e.g., revenue growth, operational efficiency, customer impact)</li><li>Proven track record of navigating ambiguity, independently driving from strategy to execution</li><li>Built strong relationships with executive and functional stakeholders, earning trust through sound judgment and delivery</li><li>Demonstrated business ownership and analytical rigor across different problem areas (e.g., GTM, operations, customer experience, or product strategy)</li><li>Led teams or influenced without authority to move fast, unblock progress, and deliver results under time constraints</li><li>Scaled systems, workflows, or programs that improved effectiveness across functions or business lines</li></ul></ul><br><br>$171,000 - $244,000 a year<br><br><b>Competitive Earnings:</b><br><br>Brightwheel offers competitive compensation, benchmarked against similar-stage growth companies. We set standard compensation ranges based on function, level, and geographic location. If you have questions about the compensation band for your region, please ask your recruiter.<br><br><b>Equity & Ownership</b><b>:</b><br><br>We believe in empowering our employees as stakeholders in brightwheel's success. As an equity holder, your financial upside grows alongside the company's achievements, offering a truly meaningful and compelling long-term opportunity.<br><br><b>Premium Benefits & Wellness Support</b><b>:</b><br><br>We want our team members and their families to thrive. We support this through:<br><br>--Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families <br><br>--Generous Paid Parental Leave for growing families<br><br>--Flexible Paid Time Off (PTO) to recharge and relax<br><br>--401(k) Enrollment to help you plan for the future<br><br>--Monthly Remote Productivity Stipend<br><br>Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...