McDonald's Manager

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"The McDonald's Manager promotes utmost support that drives the people, cleanliness, sales, and profit within their restaurant through product and marketing management, which delivers optimum business results for all areas of accountability and achieve excellent business results."

BENEFITS

  • Competitive Compensation Package
  • World Class Training
  • Free Meals
  • Work-Life Balance
  • Friendly Work Environment

RESPONSIBILITIES

Shift and Inventory Management

  • Attends to guest inquiries/concerns and manages guest experience to ensure external customer's satisfaction 
  • Identify factors that may negatively impact guest experience and execute plan to improve guest service within the restaurant
  • Helps review guest count and sales projections
  • Maintains stock levels and assists in receiving products by checking order accuracy, quality and condition

Profitability and Sales Building

  • Conducts in-restaurant implementation of new marketing plans and procedures, including handling of profitability of sales and marketing promotions in relation to various segments like Happy Meal/s and McCelebration/s to maximize sales potential within the community
  • Schedules activities to build the business on all areas of store marketing such as community visits, large food order, etc.
  • Helps review guest count and sales projections (forecasting of store marketing and assessment of daily, weekly & monthly store marketing sales targets)

Security, Safety and Sanitation

  • Ensures all security procedures (restaurant safety in all areas & first aid) and cash handling policies are executed properly
  • Monitors food safety and sanitation procedures during the shift 
  • Reinforces McDonald's policies and procedures to service providers

People Management and Training

  • Demonstrates and reinforces the leadership behaviors and basic people minimums (uniform, crew schedules, etc.) necessary to gain commitment from crew and leadership
  • Develops and trains crew through sharing of knowledge and experience, including personnel policies, labor laws, security and safety procedures 
  • Uses basic human relations, communication and follow up skills in treating crew members as customers
  • Contributes to performance appraisals based on defined goals and objectives for their crew in a timely manner
  • Executes a plan, based on an employee commitment measurement, to increase employee's loyalty satisfaction and pride with McDonald's experience 
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...